Fangwin88 Privacy Policy — Personal Data Protection for Malaysian Users Version 2.4 · Updated Jan 2026

1Personal Data We Collect

Fangwin88 collects several categories of information from you when you register and use our platform. We only collect what is genuinely necessary to provide you with a secure, compliant, and high-quality service:

Information You Provide Directly:

• Personal Identification Information — Full name, Malaysian identity card number (MyKad), date of birth, gender, and nationality. This information is required for identity verification and compliance with mandatory Know Your Customer (KYC) requirements.
• Contact Information — An active Malaysian mobile number, email address, and residential address. Used for account communications, OTP verification, and customer support.
• Financial Information — Registered payment method details, including your Touch 'n Go eWallet account number, GrabPay, Boost, ShopeePay, DuitNow, or FPX bank account (Maybank2u, CIMB Clicks). fangwin88 does not store credit or debit card numbers directly — all processing is handled by licensed payment processors.
• Verification Documents — A copy of your MyKad or Malaysian passport during the KYC process for withdrawals that exceed a specified threshold, as required under Malaysian law.

Automatically Collected Information:

• Technical Data — IP address, web browser type, device operating system, screen resolution, and device model name. Used to optimise your platform experience and detect fraudulent activity.
• Session & Game Data — A complete record of all betting activity, including games played, wager amounts, outcomes, session times, and transaction history. Required for dispute resolution and legal compliance.
• Approximate Location Data — State and city based on your IP address to verify that you are located in Malaysia. fangwin88 does not track your precise GPS location.

2How fangwin88 Uses Your Data

Every piece of data fangwin88 collects has a clear and lawful purpose. We do not use your data in ways you would not reasonably expect. The following are the primary purposes for which your personal data is used at fangwin88:

• Account Management — Creating, verifying, and managing your fangwin88 account, including processing logins, OTP verification, and password recovery.
• Transaction Processing — Securely processes all your deposits and withdrawals through registered Malaysian local payment methods. Every transaction is recorded for your security and reference.
• Gaming Service Delivery — Gives you access to all games on the fangwin88 platform, including slots, Live Casino, digital lottery, e-sports, virtual sports, and roulette.
• Security & Fraud Prevention — Detecting and preventing unauthorised account access, fraudulent activity, money laundering, and platform abuse.
• Customer Support — Enables the fangwin88 support team to assist you with any enquiries, complaints, or issues you raise via live chat, email, or WhatsApp.
• Legal Compliance — Meets fangwin88's obligations under Malaysian law, including KYC requirements, transaction reporting, and cooperation with authorities when directed by a court or legitimate enforcement agency.
• Platform Communications — Sending important notifications related to your account, security updates, changes to terms, and promotions you have consented to receive.
• Responsible Gaming — Monitoring gameplay patterns to identify signs of problem gambling and connecting you with appropriate support resources if needed.

Fangwin88 does not use your data for third-party commercial advertising profiling, does not sell any information to advertisers, and does not use your data for purposes beyond those stated above without first obtaining your consent.

3Limited & Controlled Data Sharing

Fangwin88 is committed to not sharing your personal data broadly. However, there are a limited number of circumstances where data sharing is necessary for the fangwin88 platform to function correctly and securely:

• Licensed Payment Processors — Transaction details are shared with licensed payment processors in Malaysia, including FPX, DuitNow, and digital wallet processors, to facilitate your deposits and withdrawals. All processors are bound by strict confidentiality agreements with fangwin88.
• Gaming Service Providers — Minimum required information (typically session ID only, without name or phone number) is shared with game providers such as Pragmatic Play, PG Soft, and others for the sole technical purpose of game delivery.
• Legal Authorities — fangwin88 will disclose required information to Malaysian law enforcement agencies, courts, or regulatory bodies when lawfully ordered to do so through proper legal process. We will notify you of such disclosures unless prohibited by law.
• Technical Service Providers — Cloud infrastructure providers and cybersecurity service providers that help operate the fangwin88 platform may have limited access to data strictly within the scope of their technical duties. All such providers are bound by strict confidentiality agreements.

4Cookies & Tracking Technologies

The fangwin88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies used by fangwin88:

• Essential Cookies (Required) — These cookies are essential for the core functions of the fangwin88 platform — including login authentication, session security, and language preferences. The platform cannot operate properly without them and they cannot be disabled.
• Performance Cookies — Collecting anonymised information about how you use the fangwin88 platform — the most frequently visited pages, technical errors encountered, and loading times. This data is used solely to improve platform performance.
• Functional Cookies — Saving your preferences such as your last-used betting limit, favourite games, and display settings for a more personalised experience when you return to fangwin88.
• Security Cookies — Used to detect suspicious activity and protect your account from unauthorised access. These cookies help fangwin88's systems identify if someone attempts to log in to your account from an unrecognised device.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the fangwin88 platform. fangwin88 does not use third-party cookies for advertising purposes.

5Data Security — How We Protect Your Information

Fangwin88 invests significantly in data security infrastructure to ensure your personal information remains protected at all times. The security measures we implement include:

• Data-in-Transit Encryption — All communications between your device and fangwin88's servers are encrypted using TLS 1.3 with a 256-bit SSL certificate. This means your data remains unreadable even if someone manages to intercept your internet connection.
• Data-at-Rest Encryption — All personal data stored in fangwin88's databases is encrypted using AES-256 — including passwords, which are stored as irreversible hashes.
• Two-Factor Authentication (2FA) — All fangwin88 accounts are supported with two-factor authentication via SMS OTP for an additional layer of security during login and key transactions.
• Continuous Threat Monitoring — The fangwin88 cybersecurity team uses an automated threat detection system that monitors all suspicious activity 24 hours a day, 7 days a week.
• Data Segregation — Member funds are held separately from fangwin88 operating funds. Member personal data is stored on servers separate from technical operational data.
• Regular Security Audits — fangwin88 conducts security audits by independent experts at least twice a year to identify and address any potential vulnerabilities in our systems.

6Data Retention & Deletion

Fangwin88 does not retain your personal data indefinitely. We have a clear data retention policy based on service requirements and legal obligations:

• Active Account Data — For as long as your fangwin88 account remains active, your personal data is retained to allow you to access all platform services.
• Financial Transaction Records — Records of all deposits, withdrawals, and betting activity are retained for a minimum of 7 years after the transaction occurs, in line with Malaysian financial regulatory requirements .
• Data After Account Closure — Upon closing your fangwin88 account, identity information and account data will be deleted within 30 business days. However, financial transaction records will be retained for the period required by law.
• Security Log Data — Access logs and security activity records are retained for 12 months for fraud detection and dispute resolution purposes.
• Cookie Data — Session cookies are deleted when you close your browser. Functional cookies expire after 30 days unless renewed by a return visit to the fangwin88 platform.

Once the retention period expires or you request data deletion, fangwin88 will delete or anonymise your data in a manner that ensures it can no longer be linked back to you.

7Your Rights as a fangwin88 User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and fangwin88's internal policies, you have the following rights regarding your personal data:

To exercise any of the rights above, contact the fangwin88 support team by email at support@fangwin88.best with the subject line "Privacy Rights Request". We will verify your identity before processing any request.

8Children's Data

The fangwin88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18. This is a non-negotiable policy at fangwin88.

If fangwin88 discovers that personal data belonging to a minor has been collected without our knowledge — for example, through account registration using false information — we will immediately delete all related data and close the account. Any balance remaining in the account will be handled in accordance with the procedures set out in our Terms & Conditions.

If you believe a minor has registered an account on fangwin88, please contact us immediately at support@fangwin88.best so that immediate action can be taken.

9Changes to This Privacy Policy

Fangwin88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data. Whenever changes are made:

• New versions will be published on the fangwin88 website with a clearly marked update date at the top of the document.
• Significant material changes will be communicated to you via in-platform notifications or email to your registered address at least 14 days before the changes take effect.
• Continued use of the fangwin88 platform after the effective date of any changes constitutes acceptance of the updated policy.
• If you disagree with the changes, you have the right to close your account and request a refund of any valid balance before the changes take effect.

We encourage you to review this Privacy Policy page periodically to stay informed about how fangwin88 safeguards your personal information.

10Contact fangwin88's Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fangwin88 handles your personal data, our team is available to assist through the following channels: